FAQ

If you do not find answers to your questions below, please reach out to us for assistance.

Orders are shipped USPS. Jewelry in stock will be shipped within 3 business days. For jewelry that is made-to-order, we ask that you allow 2-4 weeks for the piece to be made. It will not necessarily take this long. If you need your piece within a specific time frame, please contact me to let me know! I will do my best to
accommodate customers.

I do take on repairs of Desert Goddess Jewelry pieces and
will determine cost on a case-by-case basis depending on the severity of the
repair and access to materials. I want to make sure you are able to wear your
jewelry! Please reach out about this so I can assist you.

Please see materials and care instructions for more information.

I do accept customs. However when requesting a custom, please note that I am more likely to take on an order that is in silver or brass and is similar to the work I already do. I am also able to customize pieces I already
offer with different stones or orientations of the designs I already do.

We do not accept returns or exchanges