FAQ

If you do not find answers to your questions below, please reach out to us for assistance.

How long will it take to ship?

Orders are shipped USPS. Jewelry in stock will be shipped within 3 business days. For jewelry that is made-to-order, we ask that you allow 2-4 weeks for the piece to be made. It will not necessarily take this long. If you need your piece within a specific time frame, please contact me to let me know! I will do my best to
accommodate customers.

Do you do repairs?

I do take on repairs of Desert Goddess Jewelry pieces and
will determine cost on a case-by-case basis depending on the severity of the
repair and access to materials. I want to make sure you are able to wear your
jewelry! Please reach out about this so I can assist you.

How do I care for my jewelry?

Please see materials and care instructions for more information.

Do you do customs?

I do accept customs. However when requesting a custom, please note that I am more likely to take on an order that is in silver or brass and is similar to the work I already do. I am also able to customize pieces I already
offer with different stones or orientations of the designs I already do.

Returns and Refunds

We do not accept returns or exchanges