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FAQ

When ordering a custom piece, please look to previous works for style inspiration. Ex: A ring on my website, but with a different colored stone or a different ring size.

Please allow up to two weeks for a custom piece to be finished.

There are no returns or exchanges. All pieces are handmade and therefore no two pieces are identical. Please review descriptions and photos thoroughly and if you would like more information on a piece, please email us at desertgoddessjewelry@gmail.com.

Once finished, jewelry pieces will be shipped out in 2-5 business days. Tracking information will be provided. 

For repair inquires, please email a photo of the piece, an order number, and a description of the damage. Each piece is different and therefor will be dealt with on a case by case basis. Please note that we have the right to refuse any unreasonable requests. 

For best care, keep jewelry out of water and never use chemicals on your pieces. Water and chemicals can tarnish metals and also cause stone discoloration/degradation. Also remember to remove jewelry during high impact activities such as working out!

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